Refund policy
Returns & Refund Policy
Last Updated: 4 October 2026
At Kidlyland, we want you to be happy with your purchase. We offer a 30-day money-back return policy on eligible full-price purchases.
30-Day Returns
You may request a return within 30 days of receiving your order if the item was purchased at full price without a sale, promotional discount, or discount code.
To qualify for a return, the item must:
• Be returned within 30 days of delivery.
• Be unused, unworn, and in its original condition.
• Include its original packaging, labels, tags, accessories, and instructions where applicable.
• Have been purchased at full price without a discount or promotional offer.
• Be accompanied by proof of purchase or your order number.
Items that do not meet these conditions may not qualify for our voluntary 30-day return policy.
Sale & Discounted Items
Our voluntary 30-day money-back return policy does not apply to items purchased:
• During a sale.
• At a reduced or clearance price.
• Using a promotional or discount code.
• As part of a special discounted offer or promotion.
This does not affect any mandatory legal rights you may have, including rights